How to personalize your SMS message

Modified on Thu, 2 Mar, 2023 at 10:03 AM

You have the option to personalize your SMS message on the platform using Shortcode.

  • Personalizing the body text Message

First, create your SMS template by going  to Automation -> Automated Messages -> Create Automated Messages.

Choose Create SMS/MMS Template.

You can personalize your text message by adding Shortcode, for example: starting your text with: “Hello [#FIRSTNAME#]”.

  • Personalize Links inside the text message

Inside your text message, you can add your personalized links using Shortcode.

  • Personalize the media path of text message

You can personalize your media paths by using Shortcode.

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